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Preliminary

Medical and dental procedures have potential risks as well as potential benefits. For that reason, you should consider the overseas treatment option carefully. If you have any queries or concerns, discuss them with your doctor – and ask what is best for you. While it is a practical first step, the evaluation of your case which will be made remotely, using photographs and information which you will supply, does not, and is not intended to, replace an individual assessment made by a health care professional in person.

Medication Tours

Medication Tours is the trading name of Medication Medical Tourism Ltd. Any contract which arises directly or indirectly from any promotion, from or through the Medication Tours website, or if a customer is introduced by a third party, is between the customer and Medication Tours, and not between the customer and the member of the Medication Tours management team, with whom the customer may be dealing.

Medical/Dental Procedure

The procedure will be carried out in a hospital or dental surgery, and the surgeon or dentist will consult with you and undertake a careful examination before you finally commit yourself to the procedure.

Subject to you making payments as stipulated, we will assist you with arrangements for a preliminary assessment and consultation. This will involve you providing photographs and/or x-ray images which will be sent to the hospital or dental surgery for examination and analysis. We will send you more information about the photographs and x-ray images. After examining the images, the hospital’s medical team, or the dentistry team, will advise if you are suited to the medical or dental procedure which you seek. If the medical or dental team concludes that you are not suited for that procedure, it may suggest an alternative, which could be more costly than the price previously suggested. You can, of course, elect not to proceed.

The medical and dental teams have a well-developed ability to use photographs and/or x-ray images to assess a customer’s suitability for particular procedures. Naturally, however, a personal consultation and physical examination must be arranged. In the unlikely event that the surgeon or dentist advises at the final consultation, that the procedure assessed from the photographs or x-ray images is not adequate for your needs, an alternative procedure may be recommended. This may change the price. You can, of course, for any reason, elect not to proceed.

Payment

Dates are subject to availability. It is essential that the payments specified by Medication Tours are paid on the dates stipulated. Time is of the essence. If any payment is not made as required, bookings may not be made, and any bookings already made may be cancelled. Because accommodation is subject to availability, Medication Tours will ask you for payment more or less immediately after you have confirmed the accommodation you want.

The price for the medical or dental procedure is payable by you to the hospital or the dental practice, in local currency. Prices given to you in New Zealand or other currencies are close to the local currency equivalent as of the date they are notified, or displayed on the Medication Tours website, but the rate of exchange may alter between the date of purchase and the time of the surgery. An increase in the value of the New Zealand dollar relative to the local currency will reduce the price of the surgery in New Zealand dollar terms. A reduction in the value of the New Zealand dollar relative to the local currency will increase the cost of the surgery in New Zealand dollar terms.

Changes and Cancellation Fees

You will be required to pay a booking fee when booking with Medication Tours. All booking fees are non-refundable or transferable for changes of mind or cancellations by you. In the event after the surgical recommendation has been sent to the client * which is based on the information and photos presented to the surgeon) and the client does not accept the recommendation and decides not to proceed further with Medication Tours in any way, the booking fee may be refunded.

The following change and cancellation fees apply to all bookings made with Medication Tours.

  • Cancellation of the confirmed surgery date will incur an administrative fee of $250
  • Change of the confirmed surgery date will incur an administrative fee of $250
  • Cancelled accommodation bookings may also incur supplier fees, which can be up to 100% of the cost of the booking and no less than 15% of the total cost of the booking.
  • In the case of agency tagging where two or more agency services have been sought you agree to pay a $200 tag-out fee if you choose not to proceed with treatment.
  • If surgery is denied by the surgeon at the time of consultation, you choose not to proceed with surgery after consultation with the surgeon or you change your mind about surgery, you will incur an administrative fee of $250 plus any costs incurred including but not limited to medical tests, surgeon consultation and transfers completed.

Our Position

Medication Tours assists customers to arrange cosmetic surgery and dental surgery in Asia. Cosmetic surgery and associated medical treatment are provided by medical professionals, and dental procedures are provided by qualified dentists. Medication Tours does not itself provide or supply the cosmetic surgery, the medical treatment, or the dental treatment, and Medication Tour’s services are provided, and you proceed, strictly on the basis that: (a) you have assessed the implications and risks of undertaking treatment in Asia on your own, without being influenced or persuaded to do so by Medication Tours; and (b) you acknowledge and accept that the role of Medication Tours is limited as set out above, and that Medication Tours is not responsible or liable for the quality or efficacy of any procedure or treatment, or for any injury or defect or disability or difficulty which occurs during, or arises after or as a consequence of, any procedure or treatment or any action or inaction on the part of the treatment provider or personnel, before, during, or after the procedure or treatment; and (c) you release Medication Tours from any and all responsibility and liability that Medication Tours might otherwise have had in relation to any procedure or treatment. (d) You are aware and accept Medication Tours’ services are in accordance with administration fees and referrals from affiliated businesses and groups under the medical tourism & medical tourist umbrella.